What is Dunning?
- Dunning
- Dunning in ERPNext is an automated process that sends overdue payment reminders to customers and can add dunning charges to the outstanding invoice amount.
Setting Up Dunning
Go to Accounting → Dunning Type → New to create reminder levels (e.g., 7 days overdue, 30 days overdue) with custom email templates and optional dunning fee amounts. Assign Dunning Types to customer groups or individual customers.
Running Dunning
Create a Dunning document under Accounting → Dunning. ERPNext lists all overdue invoices for the selected customers. On submit, it emails the reminder and optionally creates a new Sales Invoice for the dunning fee.
Infonoxe Technologies specialises in ERPNext implementation and custom software for Indian businesses.
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