ERPNext CRM
What is Loyalty Program in ERPNext?
- Loyalty Program in ERPNext
- Loyalty Program in ERPNext lets you reward customers with points on purchases, redeemable as discounts on future orders.
What is Loyalty Program?
ERPNext's Loyalty Program assigns points to customers based on purchase value. Accumulated points can be redeemed as a discount on future invoices.
Setup
Define point conversion rate (e.g., ₹1 = 1 point), redemption value, minimum points required, and expiry. Assign the program to customer groups or individual customers.
Accounting Impact
Redeemed loyalty points are posted as a contra entry, reducing the invoice value without affecting the item pricing structure.
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