What is ERP Change Management?
- ERP Change Management
- ERP Change Management is the organisational process of managing people's transition to a new ERP system, addressing resistance, communication, and training.
Why Change Management Matters
Studies show 50–75% of ERP failures are attributed to people and process issues, not software. Employees comfortable with old processes resist new systems. Change management involves early stakeholder communication, involving key users in configuration decisions, and celebrating early wins after go-live.
Change Management Activities
Key activities: identify change champions in each department, run awareness sessions before training, provide role-specific training manuals, set up a help channel for the first 3 months, and conduct post-go-live feedback surveys to address frustrations before they become resistance.
Infonoxe Technologies specialises in ERPNext implementation and custom software for Indian businesses.
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