What is Employee Engagement?
- Employee Engagement
- Employee Engagement is the emotional commitment employees have to their organisation and its goals, driving discretionary effort, retention, and productivity beyond the minimum required.
Measuring Engagement
Common engagement measurement tools: eNPS (Employee Net Promoter Score — "How likely are you to recommend this company as a place to work?"), Pulse Surveys (short, frequent surveys on specific topics), Annual Engagement Survey (comprehensive, benchmarked against industry). Engagement scores below 50% are associated with high attrition.
ERP's Role in Engagement
ERP doesn't directly measure engagement but affects it: reliable payroll (errors demotivate), easy leave application self-service (reduces friction), transparent career history and appraisal records, and accurate expense reimbursement. Employees who trust their HR systems have higher engagement scores in surveys.
Infonoxe Technologies specialises in ERPNext implementation and custom software for Indian businesses.
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